Multifunctional Self-Service 24h Kiosks enable pativents to manage in complete autonomy all the activities usually carried ot by advimistrative clerks. The system architecture provides an intuitive user interface, ensuring maximum security, integration capabilities with legacy systems and existig data and it can be easily upgraded.
The solution offers a better user experience to patients, enabling faster access to healthcare facility services and reduces the number of accesses to administrative deskes up to 70-80%. The productivity increase and cost savings through the whole process generate a payback time of just a few months.
All kiosks can be personalized on customers needs, across different features:
- Self admission and booking: allows users to carry out administrative operations in complete autonomy
- Payments: with ATM debit and credit cards
- Medical reports printout: thermal printing on A4 paper
- Medical reports download: save reports on USB drive
- Wayfinder: easy and intuitive way-finding to departments and different points of interest
- Infopoint: support for videohpone help in real time
- Call-me-back: fast-service booking system that allows users to confirm reservations by phone.