Artexe technology was in two projects finalists for the category “Management of the relationship with the citizen”
During the ICT in Healthcare Innovation Award 2015promoted by Politecnico di Milano, Artexe reaffirmed its leadership in Italy regarding innovation in Healthcare industry:
1° place Fiaso Award for the project “Prelievo amico” at A.O.U. di Careggi Florence
2° place Digital Innovation Award for the project “Totem self-service 24h” at A.O.Desio e Vimercate
In a few weeks it moved from 30 daily reservations made on-line to 100 and in a few months the number of people booked with “PRELIEVO AMICO” is more than 5,000 with significant reduction in expectations for the person making the direct access.
SELF SERVICE AREA
The Hospital of Desio and Vimercate installed two SELF-SERVICE AREA where it’s possible BOOKING EXAMS, PRINTING REPORTS and PAYING with ATM card OR credit card.
Just a few months after installation the results are more than encouraging: over 500 reports distributed every day, 15,000 payments and 7,500 reservations per year, 8,000 hours per year of waiting time saved from citizens, reduction of more than 10% of requests made at the counters.